Tritter

Privacy Policy

Last updated: 20 August 2026

This Privacy Policy explains how Tritter (“Tritter”, “the app”, “we”, “us”), developed by rtdura, handles information when you use the app or contact support. Tritter is a non-custodial crypto piggy bank: you hold your own keys, and we never take possession of your funds or your data.

What we do not collect

The app requires no registration, e-mail address, or phone number. There are no third-party analytics, advertising, or tracking SDKs of any kind, no advertising identifiers, and no location data. We never receive your private keys, your 12-word seed phrase, or your device contacts.

Paying your network fees

Using a piggy bank on TRON costs a network resource called energy. Rather than making you buy it, we rent it and assign it to you. To do that, the app sends your public wallet address to our own server, together with a signature made on your device proving you control that address. This happens whether or not profile sharing is switched on, because it is how the transaction gets paid for.

Our server keeps a short operational record of these requests — address, the operation, the amount of energy, and the time — so that we can enforce fair-use limits, detect abuse, and account for what we spent. A wallet address is public information on the blockchain by design; it is not linked to your name unless you separately switch on profile sharing. These records are kept for up to 12 months.

Energy is rented from netts.io, which receives the address the energy is delegated to, and nothing else about you.

Anonymous counters

The app reports a small number of milestone events — that a wallet was created, that a first piggy bank was opened, that a piggy bank was funded with real money for the first time, and whether the verification offer was accepted or declined. These carry no identifier of any kind: no wallet address, no device or advertising id, no random install id, nothing that could be traced back to you or joined to anything else. They increment a daily counter and nothing more.

We use them to see how many people make a wallet and never open a piggy bank, which tells us whether the product is too expensive or too confusing. Because they identify nobody, they are not personal data and there is nothing in them to delete or export.

Profile sharing — off unless you turn it on

In the app, under Profile → Help & sharing, there is a switch called “Share my profile with the team”. It is off by default and nothing described in this section happens while it is off.

If you switch it on, once a day the app sends us: your name as entered in the app, your date of birth, your profile photo if you set one, your app language and version, how many piggy banks you have, and how much is saved in them in total, split by network.

The date of birth is kept in full, and there is one reason for it: if you ever write to us because you have lost access to a piggy bank, or because one was left to you, it is the only thing we hold that can tell us you are who you say you are. We ask for a date rather than an age for the same reason.

We use this for one purpose: to understand who is using Tritter so we can build the right things. It is never sold, rented, or shared for marketing, and it is never used to advertise to you.

Switching the toggle off deletes it. Not hidden, not flagged as inactive — the records are erased from our database, immediately and permanently.

Messages you send from inside the app

The same screen lets you send us a question, a problem report, or an idea, and read our reply. We store the message, its type, your app version, the wallet address it came from, and our answer, so that the reply can reach you and so we can follow up. You can send a message with profile sharing switched off; your name is then not attached to it.

Apple may provide aggregated crash reports, diagnostics, and usage information through App Store Connect, depending on your device privacy and analytics settings. This information is controlled by your iOS settings and Apple’s privacy policy.

Wallet keys stay on your device

Your private keys and 12-word seed phrase are generated on your device and stored exclusively in the iOS Keychain on that device, protected by device authentication. They are never transmitted to us or to any third party.

We have no access to your funds and cannot recover your seed phrase. If you delete the app or lose the device without a backup of your seed phrase, your funds cannot be restored by us or anyone else.

Blockchain interaction

To display balances and send transactions, the app communicates directly with public blockchain networks (such as TRON, via the TronGrid API) from your device.

Wallet addresses, balances, and transactions are, by the nature of public blockchains, permanently and publicly visible on-chain. This is a property of the blockchain itself, not a disclosure by us. Network requests made by the app are used only to service your actions in real time and are not logged or stored by us.

Service fees charged by the Tritter smart contract are executed on-chain and are disclosed in the app’s terms of service; they involve no collection of personal information.

Face ID / Touch ID

Biometric authentication is processed entirely by iOS on your device. The app only receives a success or failure result and never accesses biometric data.

Support requests

If you contact us by email, Telegram, or the support form on this website, we may receive information that you voluntarily provide, including:

• Your name;
• Your email address or Telegram account information;
• The contents of your message;
• Technical information or screenshots that you choose to include.

The website support form is processed using Netlify. Netlify may process form submissions and related technical information on our behalf. You can review Netlify’s Privacy Statement.

We use support information only to respond to your request, investigate problems, protect the service, and improve Tritter. We do not use support messages for marketing. Never include your seed phrase or private keys in a support message — we will never ask for them.

Support messages are retained only for as long as reasonably necessary to resolve the request, maintain relevant support records, comply with legal obligations, and protect our legitimate interests. You may ask us to delete your support correspondence unless we are legally required to retain it.

Information sharing

We do not sell, rent, or trade any information — we have almost none to begin with.

The only parties that process information in connection with Tritter are:

• Apple, for App Store distribution, optional diagnostics, and platform services;
• Public blockchain node providers (such as TronGrid and TonCenter), which receive the network requests your device makes to read balances and broadcast your transactions;
• Hetzner Online GmbH (Germany), which hosts the server that pays your network fees and stores profile and support data described above;
• netts.io, which rents us the network energy and receives only the wallet address it is delegated to;
• Netlify, for hosting this website and processing support-form submissions.

These providers process information according to their own privacy policies. We may also disclose information if required by law, a valid legal request, or when reasonably necessary to protect users, our rights, or the security of Tritter.

Data retention

Your piggy banks, wallet, and settings live on your device and remain entirely under your control; deleting the app removes them (your on-chain funds remain accessible with your seed phrase).

Blockchain records are public and permanent by design and cannot be deleted by us or by you.

Support information is retained only for as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

Your choices and rights

Depending on your location, you may have the right to request access to, correction of, or deletion of personal information that we control.

You can also, at any time and without asking us:

• Switch off “Share my profile with the team” in the app, which deletes your profile and your messages from our server immediately;
• Delete the app and all its locally stored information;
• Change Apple analytics permissions in iOS Settings;
• Contact us with a privacy request, including one about the fee-payment records described above.

Children’s privacy

Tritter is not directed to children and is rated for adult users due to its cryptocurrency-related content. We do not knowingly collect personal information from children.

Security

Keys are stored in the iOS Keychain and gated by device authentication. Transactions are signed locally on your device. However, no method of storage or transmission can be guaranteed to be completely secure.

You are responsible for protecting access to your device and for keeping your 12-word seed phrase written down in a safe place. Anyone with your seed phrase controls your funds.

Changes to this policy

We may update this Privacy Policy when Tritter features, service providers, or legal requirements change.

The current version will be published on this page, and the “Last updated” date will be revised. If changes materially affect how information is processed, we will provide additional notice where required.